Should you feel that you and your family require support, the following services can provide you with practical, non-judgmental information, advice, confidential peer support and counselling.
Please consult your General Practitioner (GP) for further information and to ask for referrals if required.
If your life is in danger or a person is highly distressed, feeling unsafe and you think they are a risk to you or themselves, dial 000 for immediate assistance.
On this page
- National support services
- Support services in the Northern Territory
- Support for children and young people
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Download: Support for families in the Northern Territory (PDF)
National support services
The Salvation Army
The Salvation Army assists families experiencing a sudden crisis in need of financial assistance (Food, Referrals, Casework, Advocacy, Emergency Relief).
NT : (08) 8130 6187
Lifeline
Lifeline provides a telephone and online service for anyone who is experiencing a personal crisis, contemplating suicide or caring for someone in crisis.
13 11 14 (Operates 24/7)
1800 Respect
Dial for sexual assault, domestic and family violence counselling, information and referrals.
1800 737 732 (Operates 24/7)
Beyond Blue
Beyond Blue provides a confidential phone or online service offering support and counselling by trained mental health professionals.
1300 22 46 36 (Operates 24/7)
Blue Knot Foundation
Blue Knot Helpline and Redress Support Service provides specialist trauma counselling, support, information and referrals to adults who have experienced childhood trauma.
1300 657 380 (9am-5pm M-S)
Support services in the Northern Territory
Sexual Assault Referral Centres
Provides medical, forensic and counselling services for adults and children who have been sexually assaulted and for non-offending parents, family members and partners.
Darwin: (08) 8922 6472 (8am-4:21pm M-F) or (08) 8922 6472 (for 24hr access for Acute Medical and Forensic Services)
Alice Springs: (08) 8955 4500 (8am-4:21pm M-F) or 0401 114 181 (after hours for Acute Medical and Forensic Services)
Katherine: (08) 8973 8524 (8am-4:21pm M-F) or (08) 8922 6472 (after hours for Acute Medical and Forensic Services)
Tennant Creek: (08) 8962 4361 (8am-4:21pm M-F) or 0401 114 181 (after hours for Acute Medical and Forensic Services)
Sexual Assault Referral Centres
Parentline
Is a confidential telephone service providing professional counselling and support.
1300 30 1300 (Operates 8am-10pm, M-S)
Territory Faces
Is a free telephone service offering information and referrals to support services in the NT.
1800 999 900 (Operates 8am-8pm, M-F)
NT Mental Health Line
Is a free, confidential telephone service for crisis help or support for anyone experiencing a mental health issue, or those concerned about another person’s mental health.
1800 682 288 (Operates 24/7)
nt.gov.au/wellbeing/mental-health/24-hour-mental-health-hotlines
Child Protection Hotline
Is a telephone service that you can contact if you have concerns for the safety and wellbeing of a child in the NT.
1800 700 250 (Operates 24/7)
Support for children and young people
Kids Helpline
Offers a free, confidential telephone and online counselling service for young people aged 5-25 years.
1800 55 1800 (Operates 24/7)
Bravehearts
Offers a free telephone service providing information, counselling and support to those affected by child sexual abuse.
1800 272 831 (8.30am-4.30pm M-F)
Australian Childhood Foundation
Provides support to children and families affected by abuse, family violence and neglect and offers counselling, therapeutic care, research activities and parenting education.
1300 381 581
Headspace
Provides free, confidential telephone or online mental health support to 12-25 year-olds or their families. Visit the website to find a headspace centre in your state. 1800 650 890
Reachout
Is an online service that provides information, support and resources about mental health issues for young people and their parents.
Learn more
If you are concerned about your child’s mental health or behaviour, speak to your GP. Your GP can provide you with an appropriate counselling referral or further information on any of the above services and more.
Please note, neither the Australian Federal Police nor the Australian Centre to Counter Child Exploitation recommends or endorses any of the listed services. This information is provided should you feel you require assistance or support.
